Category A - Clear, professional quality audio; one speaker or one interviewer/one interviewees. In this category, the audio is clear, no background noise, and the speakers are clear and concise. There is not a lot of technical jargon, no time stamps, or significant research and the content flows smoothly.
Category B - In this category, there may be minimal background noise, perhaps one person is in an office where there are occasional interruptions such as the phone ringing, or someone coming in to ask a question. This audio is not professional quality, but it is fairly clear and easy to understand the speakers. One or more speakers may have a slight accent, but it does not require too much effort to understand them. There may be up four people in total for this category.
Category C - In this category, the audio quality has background noises that interfere with the sound quality. This can be static, loud setting, bad telephone reception, etc. One or more speakers may have distinct accents that require listening more than once to transcribe the recording accurately. This audio may have technical terms or unusual words that require extensive research.
Category D - In this category, the audio quality is poor, speakers may have distinct accents that require listening more than once to transcribe accurately.
This category also covers focus groups and panels. If there is no introduction (each person says their name), there will be an additional charge. Focus group recordings should be accompanied by a name list, if possible.
RUSH - This category is self-explanatory, based on the turnaround time. The above Category descriptions also apply to RUSH jobs.
Determining Cost - Since we bill down to the second, the easiest way to determine the cost is to take the per audio hour rate, divide it by 60 minutes and multiple it by the actual total of minutes and seconds.
Example: A 35 minute audio file in Category B.
$55 (per audio hour) divided by 60 minutes ) x 35 (actual number of minutes) = $32.08.
If you round down $0.91666666.... to $0.91 x 35 minutes = $31.85, you will not have the correct total and the final payment will be different.
I hope that helps clarify the Categories and pricing. If you have further questions, please don't hesitate to contact me.